Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
K & P store works hard to ensure that all our campaigns are printed to high-quality standards & shipped on time and accurately. K & P store accepts returns and will issue a refund or replacement within 30 days of the end of the campaign or 10 days of the delivery (whichever is later) for any of the following reasons (with visual confirmation): The product itself is flawed; the quality of the printing is poor; or if the final product is materially different than the design presented in the campaign. If your purchase meets any of the criteria above, please contact K & P store at firstname.lastname@example.org.
Any apparel you receive that is incorrectly printed will be reprinted and replaced for you, free of charge. In order to get a replacement sent out, please send us a photo of the shirt and the issue, we will then place another order for you on our end to make up for the mistake. Since our apparel is custom printed for each customer, any sizing issues will be your responsibility to double check before placing an order with us. If you would like another order at a discount due to a size issue, we can gladly help you out with that. Send us an email at email@example.com to request another item if there is a misprint, or if you’d like to purchase another size at a discount.
If the customer orders the wrong size, style or color, we will offer you the best solutions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.